FREQUENTLY ASKED QUESTIONS

Categories:
General Questions
Inside the United States
Outside the United States

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INSIDE OF THE UNITED STATES

What do I do if I have a life-threatening medical emergency?
How do I find a doctor or hospital?
Do I need to show my ID Card to the provider?
Where do I go for additional questions?
Where do I get a medical or prescription claim form?
How do I deal with Medical Evacuation?
What is my Co-Pay?
When should I give Prenotification?

What do I do if I have a life-threatening medical emergency?
Dial 911 from any telephone.

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Do I need to show my ID Card to the provider?
Yes. This lets them know where to send your medical bills.

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How do I find a doctor or hospital?
Go to our Medical Provider page or call Customer Service toll free at 1.800.461.0430

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Where do I go for additional questions?
Questions about ASPE or medical bills Call Customer Service toll free at 1.800.461.0430, or send an email to Customer Service at usdosinfo@sevencorners.com.

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Where do I get a medical or prescription claim form?
Call Customer Service toll free at 1.800.461.0430 or download the form.

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How do I deal with Medical Evacuation?
Contact Seven Corners toll free at 1.800.461.0430.

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What is my Co-Pay?
ASPE requires all of its members (exchange participants) to pay a $15.00 co-pay for all office visits, ER, urgent care and hospitalizations. The provider will require the co-pay at the time of visit. As a reminder the co-pay amount will be pre-printed on your ASPE ID card.

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When should I give Prenotification?
Seven Corners must be contacted at 1.800.461.0430 to confirm coverage and benefits

• To confirm coverage and benefits
• As soon as non-emergency hospitalization is recommended
• Within 48 hours of the first working day following an emergency admission
• When your physician recommends any surgery including outpatient
• Prior to any treatment for dental pain

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